PRIVACY POLICY

SS Engineers Field is committed to protecting the privacy and personal data of servicemen using our mobile application for job assignments and service execution.

DATA COLLECTED

• Name, contact information, and experience details
• Location data (active only during service visits)
• Work reports, service images, and service logs
• Payment, earnings, and settlement records

USAGE OF DATA

• Job assignment and service execution
• Compliance monitoring and internal reporting
• Payment processing and service settlements

DELETE SERVICEMAN ACCOUNT & DATA DELETION REQUEST

Servicemen may request deletion of their account and associated personal data at any time.

How to request serviceman account deletion:

• Send an email to response.ssengrindia@gmail.com
• Use the subject line: "Delete Serviceman Account Request – SS Engineers Field"
• Mention the registered phone number or email associated with the account.

After verification, the serviceman account and associated personal data will be permanently deleted within 7 to 30 days.

Data that will be deleted:

• User profile information (name, phone number, email)
• Location data linked to service visits
• Uploaded documents and photos
• Device identifiers and push notification tokens
• Authentication records
• Service history and order-related data
• App usage analytics and error/crash logs

Data retention:

Certain service records, invoices, or compliance-related data may be retained for legal, regulatory, or audit purposes for a limited period as required by law.

SECURITY MEASURES

• Secure authentication and access control mechanisms
• Location access strictly limited to active job execution
• Data access restricted to authorized administrative staff only